Customer Support
HAVING A PROBLEM?
Select a 'My Account' sub category:
- Why Open An Account
- How To Create An Account
- About My Account (Details On What It Offers)
- Changing Email or Profile Information
- Forgot My Password
Why Register An Account?
Being a registered user on FragranceNet.com has many advantages including:- Express Checkout
- Save your shipping and billing addresses and profile information to allow for an easy, quick checkout.
- Order Status
- Review the shipping status of your orders at any time, 24 hours a day.
- Order History
- View your past orders all in one place.
- Coupons & Sale Announcements
- We will send you our exclusive coupons and sale announcements letting you know about our great deals.
- Reminder Club
- Never forget a birthday, anniversary or any occasion. We'll remind you!
How To Create An Account
There are two ways to create an account. You can click the Register or My Account link and fill out the necessary information. You will need to enter your address and select a password at this time.
You can also register after you purchase a product. On the receipt page, you will be asked to enter a password and all of your order and address information will be saved in your account. (NOTE: No credit card information will be saved on our site)
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About My Account
The My Account area allows you to edit your personal information, track your orders, view your complete order history, and set your email preferences and password.
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Changing Email or Profile Information
To change your e-mail or any other personal information, you must first login to the My Account area. Select the 'Edit Personal Info' link to be able to change any information you wish. Make your changes then click the 'UPDATE' button at the bottom, after which your account will reflect your new information.
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Forgot My Password
Simply go to login page and click the link. We will ask you for your email address and we will email your password right away.
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